Four tools, four logins, four bills. Or one.
The compact card on the homepage runs the maths in six seconds. Here's the long version, with the assumptions written down so you can rerun it against your own numbers.
What the modal independent salon actually pays for.
Most salons we onboard arrive with four tools doing four jobs. The bookings live in one. The phone lives in another. The marketing lives in a third. The card reader is its own invoice. Customer history lives nowhere.
Booking app.
Booksy / Fresha / Phorest. free, 20% commission on new clients.
Answering service.
live agent or voicemail-to-text. £120/mo.
Marketing tool.
Mailchimp + Later. £40/mo.
Card reader.
Square / SumUp. 2.5% per swipe + £19 hardware.
Stack of four. Or Sweyt Spot.
Four tools
- Booking app£0 + £660 commission
- Answering service£120
- Marketing tool£40
- Card reader£275 fees
- Total, monthly£1,095
- Across four invoices. Four logins. Customer history split four ways.
Sweyt Spot
- Plan£79.99
- Card processing, 1.5%£165
- Answeringincluded
- Marketingincluded
- Total, monthly£244.99
- One invoice. One login. One memory of the customer. 0% commission.
Numbers you can rerun against your own.
We're not interested in hiding the workings. If the assumptions miss your salon, swap them and see whether the answer still holds. Mostly, it does, because the four-tool stack is structural, not coincidence.
01 · Salon size, three chairs.
Modal independent UK salon, three to five chairs, owner cuts on the floor.
02 · 200 bookings a month.
Mix of regulars and new clients. 30% new, 70% rebooks.
03 · Average ticket £55.
Services only. Retail handled separately.
04 · Booksy / Fresha commission, 20% on new clients only.
Industry-typical, public pricing. Some plans charge per booking instead, swap the calculation, the answer holds.
05 · Answering service £120/mo.
UK average for an outsourced human receptionist, evenings + weekends. Some salons use voicemail-to-text, the call value goes down.
06 · Marketing tool £40/mo.
Mailchimp + a scheduler. Adds Canva for some, leave that out.
The thing the spreadsheet can't price.
One memory of the customer. One calendar that the receptionist actually reads. One end-of-day reconcile. When the receptionist, calendar, till, marketing, and CRM share a brain, the salon stops compensating for the gap between them.
No re-typing.
The phone booking lands in the calendar, the deposit lands in the till, the customer lands in the CRM, the rebook nudge writes itself.
No missed handoffs.
A WhatsApp follow-up after the phone call hits the same customer record, in the same voice.
No re-explaining.
Stylist, owner, accountant see the same week, no "wait, which tool was that in?"
Have Remi ring you.
Type a number. Remi calls in under a minute, roleplaying a small salon, same product your customers would hear, end-to-end. No signup, no card.
Get on a call with the people building it.
A 30-minute walk-through with one of our founders, your salon's setup, your services, your accent, your voice card. You leave with Remi live on your number.