switching from fresha

Already on Fresha? Here's what changes.

The short version: a flat monthly plan instead of commission on new clients, an AI receptionist on every channel, and a founder on the line while you move across. No switching fee, no contract lock-in.

FreshaCo Sweyt
Flat monthly plan
0% commission on new clients
AI receptionist on every channel
Free, founder-led migration
the headline difference

Flat per tier. 0% commission on new clients.

Fresha's default plan is free at the seat level but takes a marketplace commission on bookings from new clients who find you through the Fresha consumer app, plus card processing fees on top. Co Sweyt charges a flat monthly plan instead. There's no marketplace, no commission, and your customer list stays yours.

  1. Your new clients are your new clients.

    When someone books with you on Co Sweyt, the relationship is direct, no marketplace standing between you.

  2. Predictable spend.

    Same number every month. The salon that has a busy month doesn't get a bigger Fresha invoice for the trouble.

  3. Card processing pass-through.

    Stripe at 1.5% per transaction; no platform tax on top.

illustrative · 200 bookings / mo
marketplace commissionvariesdepends on Fresha plan + new-client share
co sweyt commission£0flat plan, no per-booking cut
See the long-form maths →
side by side

Fresha's model, and ours.

on fresha

Marketplace model

  • Seat feesper their plan
  • Commission, new clients via marketplaceper their plan
  • Card processingper their rates
  • AI receptionist on every channelnot the model
  • Customer list ownershipshared with marketplace
  • Specifics change, check fresha.com for current plan pricing.
on co sweyt

Flat per tier

  • Solo£49.99 / mo
  • Sweyt Spot£79.99 / mo
  • Studio£119.99 / mo
  • Commission, new clients0%
  • Card processing, Stripe1.5%
  • AI receptionist on every channelincluded
  • Customer list ownershipyours, exportable
  • 21-day trial, no card, no contract.
what we bring that's different

A receptionist on every channel, not just a calendar link.

The thing that surprises owners coming across is that Co Sweyt is more than a bookings app. Remi answers the phone, reads the WhatsApps, replies to the Instagram DMs, and handles the web chat, in your voice, with the same memory of the customer everywhere.

  1. Real human voice, real availability.

    Remi never invents a slot or a price. Bookings come from the live calendar, prices come from your services table.

  2. Sunday-spreadsheet, gone.

    Per-stylist commissions, till, payouts, all in one screen. The payouts page replaces 90 minutes of weekly admin with about 90 seconds.

  3. Your salon's brand, on top.

    Mini-site, rewards portal, booking confirmations, all in your wordmark. Co Sweyt sits in the footer in mono, half opacity. The customer meets the salon, not us.

Phone
Real human voice, in your accent.
WhatsApp
Reads incoming, fills cancellations.
Instagram
Replies to DMs from your posts.
Web chat
On your mini-site, in your brand.
moving across

Founder-led migration. White glove.

Migration from Fresha to Co Sweyt today is hands-on, founder-led, not a self-service import button. We hop on a call, look at your Fresha account together, and move what matters across by hand: customers, booking history, gift card balances, deposit holds. The salon keeps trading through the move, no day-zero blackout.

  1. 30-minute kickoff call.

    Founder, you, screen-share on your Fresha account. We agree what to move and what to retire.

  2. Customers + history move first.

    Names, phone, email, last visit, last service. Booking history attached to the right customer record.

  3. Live calendar sync, then cutover.

    A couple of days where Fresha and Co Sweyt run in parallel; once Co Sweyt is taking the bookings, Fresha goes read-only.

  4. Trade through the move.

    We do the work in the evenings or quiet hours so the salon doesn't lose a day. Free, included in onboarding.

Day 0Kickoff call, screen-share, agree scope.
Day 1-2Customers + history moved by hand.
Day 3-4Calendar dual-run, both apps live.
Day 5+Co Sweyt takes the bookings, Fresha read-only.
Free, included in onboarding. No switching fee.
frequently asked

What owners ask before they switch.

We've answered the same questions enough times that it's worth writing them down. If yours isn't here, email founders@cosweyt.com and we'll add it.

  1. Do I have to give Fresha notice?

    Check your Fresha terms. Plans we've seen are month-to-month with no notice; we'll help you wind down once Co Sweyt is taking the bookings.

  2. Will my customers notice?

    They'll get the next reminder from your salon's number, in your wordmark, not from Fresha. No re-booking, no re-registration.

  3. Do I lose my reviews?

    Fresha-app reviews stay on Fresha. Co Sweyt sends post-visit nudges to Google and your own preferred review surfaces so the next batch grows where you want them.

  4. What about my gift cards and outstanding deposits?

    Carried across by hand during migration. We reconcile against your last Fresha statement so nothing's lost.

  5. How long does the move take?

    Most salons we've moved went from kickoff call to Co Sweyt taking calls within a week. Bigger lists or unusual setups take a few days longer.

most asked
  • How long does the move take?
  • Do my customers notice?
  • Do I lose my reviews?
  • What happens to deposits + gift cards?
  • Can I dual-run while I decide?
Answers in the column on the left.

Have Remi ring you.

Type a number. Remi calls in under a minute, roleplaying a small salon, same product your customers would hear, end-to-end. No signup, no card.

· or ·
founder onboarding

Get on a call with the people building it.

A 30-minute walk-through with one of our founders, your salon's setup, your services, your accent, your voice card. You leave with Remi live on your number.

Book a founder call →
21-day trialNo card needed0% commissionFree migrationUK hosted · GDPR