Customer asks about the conditioner they used last visit. Remi knows it's in stock, knows the price, sends a payment link, schedules collection at their next appointment. Retail without the shelf-stocking conversation.
The same inventory powers the till, the phone, and the web chat. A unit sold over the till decrements the same number Remi quotes on the phone, no double-bookings of the last tube of Olaplex.
Sell six at the till, the phone is offering five, web chat sees five, no race.
Set the threshold per product. Below it, the owner gets a Slack-or-SMS nudge, not a 404 at the till.
Margin per product is visible at a glance, the owner sees what's actually paying for itself.
Remi takes the order over the phone, generates a Stripe payment link, sends it by SMS, customer pays in two taps. Order parked against the next booking, ready at the desk. No card numbers read aloud, no PCI footgun.
Customer stays on the line, gets the SMS, pays, Remi confirms. One thread, one outcome.
Default is collect; postage is a flag on the product line, cost added to the link automatically.
Stripe statement descriptor is the salon, not Co Sweyt. The customer's bank says hackney studio.
Type a number. Remi calls in under a minute, roleplaying a small salon, same product your customers would hear, end-to-end. No signup, no card.
A 30-minute walk-through with one of our founders, your salon's setup, your services, your accent, your voice card. You leave with Remi live on your number.