Stripe under the hood, deposit set per service, applied at checkout, refundable inside your policy window. 0% commission, 1.5% processing, lower than the card reader most salons walked in with.
Each service carries its own deposit rule. Walk-ins free, a blow-dry might be £10, a balayage £30. The rule travels with the booking, the customer sees the deposit at the same screen they pick the slot.
£30 flat or 20% of the ticket, you choose per service.
Waive the deposit for regulars who've never cancelled, charge for first-timers.
Charge a no-show fee against the saved card per your policy, or simply mark the customer for tighter rules next time.
Your cancellation policy is one screen. The deposit returns itself if the customer cancels inside the window, the customer sees the refund land, the salon never types a number. Outside the window, the policy holds, the customer sees the reason on the cancellation email.
Balayage might need 48h, a fringe trim 12h. The rule travels with the booking.
Refund posted the moment the cancel goes through, customer sees it on their bank within the usual Stripe window.
Every refund is in the till close, categorised, ready for the accountant.
The deposit, the on-the-day card, the retail tap and the cash tip all land in the same till close. You see the day's takings by payment method, by stylist, by service, without opening a second app.
Or use any iPhone/Android with NFC, tap-to-pay built in.
Cash drawer reconcile is a five-second screen, not a Sunday spreadsheet.
Stripe lands the day's takings in the salon account the next morning, less the 1.5% fee.
Type a number. Remi calls in under a minute, roleplaying a small salon, same product your customers would hear, end-to-end. No signup, no card.
A 30-minute walk-through with one of our founders, your salon's setup, your services, your accent, your voice card. You leave with Remi live on your number.